Dona Jo Shipping Policy
We offer FREE standard shipping on all U.S. domestic orders over $99!
If your order does not exceed $99, our shipping rates are still very reasonable.
U.S. Standard Shipping (USPS): $6.50
U.S. Delivery Time: 5-7 Business Days
*Note: We do not offer expedited shipping at this time.
We ship to PO Boxes and rural areas.
We can ship to an APO/FPO/DPO address, however transit times can take up to 45 business days.
What to do if tracking says delivered but I have not received my package:
Please contact us at firstname.lastname@example.org within 30 days of the delivery date so we can investigate further.
International Shipping Rate: Flat rate of $45. Customer may be contacted if shipping cost greatly exceeds our flat rate based on shipping address.
International Delivery Time: 6 - 15 business days.
*Note: We are not responsible for international duties, fees, and charges. Unfortunately, we cannot offer any specific advice regarding any customs-related fees that you may incur in your country. For specific information, it is best to consult with your local government import office. If your order is then refused, you will still be responsible for charges incurred in shipping the package.